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Behavioral View, Feedback Path, Operations Ridge, Personas Path, Self Path, Structure Path, System View, Team PathAre You Creating the Capacity for Greatness?
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TL;DR The Productivity Slump: More Doing, Less Impact Since the 1990s, national productivity growth has largely plateaued, struggling to hit the historical 2% annual increase. Economists point to technology lags or aging populations, but we propose a different theory: We have optimized for activity by draining capacity. Organizations today are idea factories churning out busying…
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Behavioral View, Clarity Path, Feedback Path, Intelligence Path, Operations Ridge, System View, Temporal ViewTry Before You Buy: The Case for Experimental Change
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TL;DR The Tetris Effect of Modern Leadership Leaders today are playing a high-stakes game of Tetris, but they’re starting with half the screen already filled with geopolitical shifts and macro-economic noise. On a micro-level, the attention tax is mounting; research suggests every single smartphone notification can costs us seven seconds of deep focus. In this…
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Behavioral View, Feedback Path, Intelligence Path, Leadership Ridge, Operations Ridge, Peer Path, System ViewThe North Star for Human Capital: Measure What Matters Most
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TL;DR Dashboard Delusions What does it mean to have a truly successful allocation of human resources? More importantly, how is the return on that investment determined? A decade ago, HR was a data-poor function. Today, it is drowning. People analytics has become an overwhelming deluge of dashboards, reports, and KPIs. In many cases HR did…
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Is Energy the Answer? Beyond the Engagement Industrial Complex
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TL;DR Dashboard Delusions Organizations spend billions globally on engagement platforms, consultants, benchmarks, and the resulting action-planning-and-reporting hours. We chase an index that has only the weakest of ties to actual customer value. We ask employees if they have a best friend at work while they are exhausted barely treading water as our policies, practices, and…
